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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

• We will only retain personal information as long as necessary for the fulfillment of those purposes.

• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

• We use Wix to operate our website and HighLevel to manage estimate requests, appointments and customer communications. These service providers process the information needed to provide those services on our behalf.

• We will make readily available to customers information about our policies and practices relating to the management of personal information.

Advertising Measurement And Your Choices

With your permission, we use Google Ads measurement to understand which advertisements lead to estimate requests and qualifying telephone calls. This may involve cookies, browser and device information, advertising click identifiers, and conversion details such as the type and time of an estimate request. Google may process this information under its own privacy policy. Google call reporting also processes call information to measure calls from advertisements and our website.

For the planned booking measurement, we share an advertising click identifier and conversion details with Google. We do not include your name, email address, telephone number or project details in those booking conversion uploads. Enhanced conversions using customer contact information are not enabled for this setup, and this campaign does not record calls.

You can accept or reject optional advertising measurement through our cookie choices and change your preference later. You can request an estimate even if you decline optional advertising measurement. Consent to marketing texts is separate from booking an estimate.

For questions about your information or privacy choices, contact info@beyondthesurface.pro or 604-308-9476.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.